Returns, Refunds and Exchanges
If you’re not happy with your order, you can return it within 5 days of receiving it. To organise your return, please email email@example.com , with your name and order number and the reason for returning. We will come back to you with a return address and information. Please note, we do not pay shipping costs for your returns, nor do we return the cost of shipping.
Your item must be unused and in the original condition, and returned with the original packaging.
When we receive your item and your return has been approved, we will be in touch to organise payment.
If your item should arrive damaged, please let us know immediately and we will be in touch to evaluate / arrange a replacement. The contact address is firstname.lastname@example.org.